Information on ising the televisions would have been helpful we even had to help the couple next door who couldn't figure them out either. Emails received about cleaning felt lightly aggressive and referred to information in the flat there was no information in our flat.

Lovely accommodation with everything you need for your stay. Beautifully decorated and quality linen give it a real feeling of luxury. The flat is located right in the centre of town which is perfect for access...we left the car parked there all week and set out on foot every day, however you are also near a lot of the pubs great for a drink after a long hike but did get a little noisy some evenings, so just be aware if you're looking for peace and quiet! We loved the location, though and will definitely be back again to stay here.

The property was not cleaned upon arrival. THE LOCK ON THE FRONT DOOR NEEDS REPAIRING OR REPLACING as upon arrival the lock was very stiff and fiddly. The tv in the lounge had tp be replaced with the one in the smaller room durting our stay as the tv had no wifi connection and couldnt download any channels. then the dvd player was too advanced for the tv so in my opinion the lounge tv needs upgrading. With all this to say, the porperty was equisite, with a homely feel. The equipment provided was the best i have ever seen, with paella pans, baking trays, muffin trays, irons etc. Would reccomend this property alot, just a dissapointment about the few things that let it down

Have stayed here before but this time not as good. Dishwasher wasnt emptied and tv remote under cushions in main room suggested that hasnt been tidied cleaned appropriately. Also feels like things are rationed only two people staying but we had to buy toilet roll, no washing machine detergent and only 3 dishwasher tabs. More effort could be made. Also maintainence needed blind in bathroom broken

Please arrange something for recycling. It was not clear that we had to go to two separate place for bottles and cardboard and there was no obvious information about plastics.

Lovely property, well presented and thought through. Loved the jacuzzi bath, especially after a days walking. Check in at 5pm and check out at 9am would benefit from an hours leeway either way as there was no flexibility despite asking and no reply to my request. Current access times mean a late arrival to the destination and an early departure, but arriving at 4pm and leaving at 10am would make a big difference. Having wifi was great, but tv channel access was limited and while the tv manufacturers guide was available we couldnt connect to broadband to use to its full potential. On a similar theme, there were loads of great dvds blue ray discs available but we couldnt find a player! Overall a great location, really central, bit noisy as a result in the evenings due to the restaurant over the road and proximity to pubs and bars, and definitely not suitable for anyone with mobility issues due to several flights of external metal stairs needed to access the property but thats all made clear on the property info too so wasnt a surprise! High chairs are provided at the property which is great if relevant but due to the access route Im not sure whether Id stay there with very young children as the eternal stairs might be a bit tricky!

A comfortable, well furnished property in a central location within the town. I would recommend on the whole. However, as mentioned by other guests, the noise, particularly late at night, does create an issue. Part of this is a symptom of it's location, but could be partially addressed by double glazing. I understand building regulations may prevent this, but it was not ideal being woken up 3 nghts in a row in the middle of the night.

Kelsick heights was the perfect place to stay in the Lakes. The apartment had everything we needed and was perfectly located to enable us to walk around the area, but also best placed for driving to lots of the surrounding areas. Would definitely recommend and hopefully well return soon.

It did say this in the reviews, this is a well equipped flat and positioned well in the centre of Ambleside but it is noisy at night. It would be good to get the bedrooms double glazed and an efficient cooling air fan as it was hot in the time we were staying there.

This holiday let was great in so many ways. Right in Ambleside, very clean and tidy, the kitchen had so many utensils etc. So easy to do self catering in with current restrictions. The kitchen is nicer than in the picture as it has been redone. I would have rephotographed this as its lovely. The bedrooms were very spacious and there was lots of storage available. It was a bit of a squeeze but there was a dedicated parking space which was good. We liked that the entrance was outdoors because of current covid situation we didn't have to be indoors with anyone to access apartment. The noise from the road is not ideal and could be vastly improved by new windows. In addition some of the windows could be easily pushed up and didn't lock properly. This was stressful in a second floor apartment with a toddler but I'm glad we realised rather than assuming everything would be safe as we did not leave him in that room unsupervised for even a minute. Same went for the fire door in bathroom. Obviously important but a worry.

This is an absolutely lovely place to stay. The stairs to are not really an issue at all. Very spacious and perfect location. The only think that I would look into is the 9am departure, we did it but it was difficult with 2 children. I would definitely recommend Thanks

The cottage was lovely. Really spacious, great location. We found it FAIRLY easily! Checkin was easy and everything we needed was there.

Positives Great location a very short walk to any location in Ambleside town centre. Well decorated apartment. Lovely bathrooms with Jacuzzi bath. Nice window seat to watch the world go by. Good WiFi and TV options. Negatives Beds in twin room not very comfy. You need to be careful getting to the parking area as it's a bit tight. Freezer needs some attention, but we didn't use it so not a problem for us.

There was Black Mold in the Bathroom very offputting. The showers were just a trickle of water. The pressure for them was bad. The washing machine was full of wet laundry when we arrived. To rectify I would love a partial refund but don't have the time to pursue.

Fabulous apartment, would gladly visit again in the future.

There were no suitable drying facilities for walking boots and coats etc which was surprising. A light carpet on stairs by door. Living room seating inadequate, not cosy. Paint beginning to peel off in bathroom and kitchen.

Really lovely, well equipped, large, good value apartment. But you need to make some things clearer. Parking is in Cumbria cottages spaces 1 or 2. There's no Sykes Cottages sign Clear info on how the heating works. And most importantly this is a central apartment and so is on a busy road with pubs with occasional loud music very close.

Very good accommodation and location with parking, has everything that you need and more. Only downside was the noise level from the Pub and main road traffic people was a louder than expected and gave disturbed sleep we are not light sleepers.

We were unaware that this was a second floor apartment which was difficult as we had a lot of luggage due to having a 1 year old with us. The toilet seat was broken in main bathroom and ensuite shower was either too hot or too cold! Also it was very noisy at night which affected our sleep. No spare toilet rolls or washing updishwasher equipment.

This accommodation is very good quality and the location is excellent. If you struggle with steps this is not for you but otherwise would recommend it to anyone, very spacious too we love it, this was our second trip here and would go again tomorrow. A jewel in the crown.

Not only was the appartment excellent it was situated close to everything, walking to the shops and cafe was a real treat, we are looking forward to coming back to the lakes and this is a place we would return to. only a couple of very minor things which we reported. fridgefreezer had broken door openings. we did forget to report that the bath tap was leaking.

We chose this apartment as it was central to the village and the description listed the attractive cafe on the ground floor where we could enjoy breakfasts, etc We eventually located the entrance to the car park after driving round the one way system of Ambleside a few times the main problem being that two of the landmarks a shop and a restaurant that you list have changed namebrand and thus the directions were useless. Imagine our disappointment when we found that the cafe was now a solicitors office no coffees or breakfast for us !!. Id have to add that the office had been open for some time and was not a recent change. A very disappointing sequence of misdiscriptions which spoiled our arrival and every morning of the break In all other aspects the apartment was great Please update your description so that others do not have the same experience